cookie policy.

Our Cookie Policy is designed to be friendly and clear, with no technical jargon.

Cookies are small text files which are saved on your device when visiting most websites. They are domain name-specific which means one cookie will only work with one website address.

They enable some browsing data to be stored from one page, for use in another, because they enable the website to recognise your browser as it calls in pages from the website.

We use two different Cookies, which we refer to as, a "Website Cookie" and a "Centralised Cookie". They are used in strict compliance with this Cookie Policy.

The Website Cookie works with our website address whereas the Centralised Cookie works with the web address of our purchasing software, where you may purchase our products from. That software is provided by our website provider as an employed service, which means it is operated on their website address as per our instructions.

Both Cookies are under our control and their use is permitted only in strict complaince with this Cookie Policy.

Website Cookies do not store personal data.

They are used in strict compliance with the "How we use a Website Cookie" shown below.

Centralised Cookies are used in strict compliance with the "How we use a Centralised Cookie" shown below.

Centralised Cookies work as part of the software we use, to run our website and to enable you to select products and services for purchase.

Our shopping software is a centralised service provided by our website provider on their secured servers and at their website address, which is different from our own website address. This requires a separate Cookie to work with that website address.

The following section explains how we use cookies.

We use a cookie to store Fundamental, Usage and Functionality data.

No personal data is stored in our cookies

Fundamental cookie

This is fundamental in enabling you to use our online facilities, for example:-

• To remember your search details from page to page during a purchasing process.
• To enable you to alter the display language or other setting that tailors to your requirement, the display of our information.

Usage cookie

To measure site usage to help inform our online strategy for example:-

• to gather anonymous traffic data so we can understand how users navigate our website.
• to gather anonymous traffic data so we can understand where users and purchasers have come from.

The usage cookie is used :-

• To help improve your browsing experience with our website
• To help us to understand your usage of our website so we can develop and improve our website strategy and services.

Functionality cookie

Some data may be saved from one website visit to the next such as, for example:-

• To remember your preferred language,
• To remember your preferred currency,
• To manage your own secured login area,
• To enable you to save details such as web pages, products or services in your own secured login area,
• To identify where web traffic originates from,
• To detect which notification messages we need to display to you at a given time such as, for example:-
  • To notify you about our cookie policy
  • To notify you if our Cookie Policy or Privacy Policy has been updated since your last previous visit.
  • To notify you of 'extend time-limit' notice if, for example, you are part-way through a time-limited process e.g. filling out a form.

This cookie is fundamental to your use of the features and facilities of our business, for example:-

• To remember your search criteria from page to page during a research or purchasing process.
• To enable you to complete a purchase from our online business and, after making payment (via a recognised payment processor), to return to us for confirmation of purchase or to see the reason for it not being successful.
• To display the website in a specific language of your choice or, with your language and currency of choice.

Usage cookie

To measure usage of our shopping software pages to help inform our online strategy for example:-

• To gather anonymous Network traffic data relating only to our business so we can understand how users navigate our pages.
• To gather anonymous Network traffic data relating only to our business so we can understand where users and purchasers have come from.

Functionality cookie

Some data may be saved from one website visit to the next such as, for example:-

• To remember your preferred language,
• To remember your preferred currency,
• To manage your own secured login area,
• To enable you to save details such as web pages, products or services in your own secured login area,
• To identify where web traffic originates from,
• To detect which notification messages we need to display to you at a given time such as, for example:-
  • To notify you about our cookie policy
  • To notify you if any of our policies or terms and conditions have been updated since your last previous visit.
  • To notify you of 'extend time-limit' notice if, for example, you are part-way through a time-limited process e.g. filling out a form.

By way of example: if you are in our website and you choose to view it in a different language or you wish to see products displayed with a different currency, that language or currency setting will be stored using the Centralised Cookie so it will apply if/when you may visit another website that uses the same shopping software service.

You may remove the setting by reselecting another language or currency or if your cookie is deleted when, for example, you delete it in your browser settings.

By default, most web browsers have cookies enabled but if you wish to disable or block cookies, you may do this by disabling them in your browser settings. You may find out more at www.aboutcookies.org, which contains detailed information about restricting cookies in various internet browsers.