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cancellation policy.

Overview

We are sympathetic to those who have to cancel due to unforseen or unfortunate circumstances and we strongly recommend you obtain adequate travel insurance to cover all travel costs you may incur.

We reserve the right to volunteer refunds as we deem suitable and, in such instances, this will be done in accordance with these terms and conditions at the sole discretion of the business owner.

Cancellation calculation

Where notice of cancellation is given more than 7 days before "Cancellation time", the business shall refund the person who made the booking with the full amount of the booking less any deposit paid (to cover admin costs and Bank fees).

Where notice of cancellation is given 7 days or less before "Cancellation time" but more than 3 days in advance, the business shall refund 50% of the cost of the booking.

Where notice of cancellation is given 3 days or fewer before "Cancellation time", the business shall retain the full amount of the booking.

Where no cancellation notice is given and you do not arrive with us - known as a no-show - you will become liable for the full amount of the booking.

In the event that you cancel your booking, you agree to pay any balance due according to our Cancellation Policy and any additional fees we may incur in processing that payment.

For the purpose of determining the amount of notice given (of cancellation), the time point will be that explained in "Cancellation Time".

Cancellation Time

For the purpose of calculating refunds; the relevant time point is 12pm midday on check-in day.

Location

  • 78 Seacliff Road
  • Bangor
  • County Down
  • BT20 5EZ
  • Northern Ireland
  • United Kingdom

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